TERMS OF SERVICE
OVERVIEW
Welcome to Chia Beauty. The terms "we", "us" and "our" refer to Chia Beauty.
Chia Beauty operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service ("Terms") describe your rights and responsibilities when you use our Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use the Services under your supervision.
You may be required to provide information such as your email, billing, payment, and shipping details. You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account and all activity under it. You may not transfer or sell your account.
SECTION 2 - OUR PRODUCTS
We aim to present our products as accurately as possible. However, colours and appearance may vary depending on your device and settings.
We do not guarantee that products will appear exactly as shown.
All product descriptions are subject to change at any time without notice. We may limit or discontinue products at our discretion.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
Chia Beauty reserves the right to accept or decline any order. An order is not confirmed until we process payment and send confirmation.
Once an order is placed, we may not be able to cancel or modify it.
All purchases are subject to our Refund Policy [LINK].
You agree that purchases are for personal use and not for resale.
SECTION 4 - PRICES AND BILLING
Prices may change without notice.
Prices do not include shipping, taxes, or import duties unless stated.
You agree to provide accurate billing and payment information and to update it when necessary.
You confirm that:
- You are authorised to use the payment method
- All charges will be honoured
- You will pay all applicable fees and taxes
SECTION 5 - SHIPPING AND DELIVERY
Shipping times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs, or external factors.
Once your order is handed to the carrier, risk of loss transfers to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services — including branding, images, text, and design — is owned by or licensed to Chia Beauty and protected by intellectual property laws.
You may not copy, reproduce, or use any content without permission.
All rights are reserved.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools.
These are provided “as is” without warranties. We are not responsible for how you use them.
SECTION 8 - THIRD-PARTY LINKS
We may include links to third-party websites.
We are not responsible for their content, accuracy, or practices.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Chia Beauty is powered by Shopify.
All purchases are made directly with Chia Beauty. Shopify is not responsible for any transactions, damages, or losses related to your purchases.
SECTION 10 - PRIVACY POLICY
Your personal information is governed by our Privacy Policy.
By using our Services, you agree to how we collect and use your data.
SECTION 11 - FEEDBACK
If you submit feedback, reviews, or content, you grant us a worldwide, royalty-free license to use it.
You confirm that:
- You own the content
- It does not violate any laws or rights
SECTION 12 - ERRORS
We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order is placed.
SECTION 13 - PROHIBITED USES
You may not use our Services for:
- Illegal activities
- Fraud or misleading conduct
- Harassment or harm
- Uploading malicious code
- Scraping or automated data collection
We may suspend or terminate accounts that violate these Terms.
SECTION 14 - AGENTS
Automated tools or bots (“Agents”) must:
- Clearly identify themselves
- Not mimic human behaviour
- Not bypass security measures
We may restrict or block such access at any time.
SECTION 15 - TERMINATION
We may terminate your access at any time without notice.
You remain responsible for any outstanding payments.
SECTION 16 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free use.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Chia Beauty is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold Chia Beauty harmless from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 19 - SEVERABILITY
If any provision is found invalid, the remaining Terms remain enforceable.
SECTION 20 - ENTIRE AGREEMENT
These Terms constitute the full agreement between you and Chia Beauty.
SECTION 21 - ASSIGNMENT
We may transfer our rights under these Terms. You may not do so without permission.
SECTION 22 - GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of New South Wales.
SECTION 23 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services means you accept any changes.
SECTION 24 - DIGITAL PRODUCTS (NON-REFUNDABLE)
All digital products sold by Chia Beauty, including but not limited to ebooks, courses, guides, downloadable content, and digital services, are non-refundable and non-exchangeable, unless required under applicable Australian Consumer Law.
By purchasing a digital product, you acknowledge and agree that:
- Digital products are delivered instantly or made accessible upon purchase
- Once access has been granted, the product is considered used and non-returnable
- You waive any right to cancel or request a refund due to change of mind, incorrect purchase, or dissatisfaction after access has been provided
We do not provide refunds for:
- Change of mind
- Incorrect purchase
- Failure to read product descriptions
- Lack of usage or results
- Technical issues on your device or internet connection
If a digital product is proven to be faulty, not as described, or fails to meet consumer guarantees under Australian Consumer Law, you may be entitled to a remedy.
We reserve the right to:
- Refuse refund requests that do not meet legal requirements
- Suspend or revoke access if misuse, sharing, or unauthorised distribution is detected
You must not:
- Share, reproduce, distribute, or resell any digital product
- Provide access to others
- Upload content to third-party platforms
Any breach may result in:
- Immediate termination of access
- Legal action where applicable
SECTION 25 - CONTACT
Chia Beauty
ABN: 69 505 074 986
Email: hello@chiabeauty.com.au
Location: 4 Young St, Neutral Bay, NSW Australia 2089